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FRONT OFFICE DEPARTMENT

Posted on Thursday, April 29, 2010 |
FRONT OFFICE DEPARTMENTFront Office Department is the first department noticed by the guest whenever they enter into the hotel.This department is responsible for sale of the hotel rooms through the systematic method of reservation.Front Office is the only department, which has got first and last point contact with every guest in the hotel.The main responsibilities of the Front Office department is to reserve, receive, register and assign rooms to the guest and act as a continious source of information to them during their stay in the hotel.
In Front Office Department there are other Sub-Department.They are as below:
• Telephone Operator
• Reservation Section
• Information Section
• Front office cashier
• Reception
• Front Office Manager's office
• Lobby Manager's Desk
• Bell Desk

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